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  • #7423
    Diana Saillant
    Keymaster
    1. Continue to work on your Listening Skills and Memory Development exercises. Practice them daily.
    2. IN THE INTERPRETER’S TOOLBOX:
      • Under Course Resources, go to “SOP-Standards of Practice Recordings I.”
      • Listen to the Impartiality recording.
      • Answer the questions at the end of the recording.
    #9056
    Silvia Ayala
    Participant

    In this scenario, the best thing for the interpreter to do is to continue to do her job and not make any comments, even if she is very upset. The interpreter has to follow the code of ethics and the standards of practice, so if the interpreter said something directly to the patient about her behavior she would not be following the principle of impartiality; which states that the interpreter should refrain from projecting. The interpreter’s behavior would also not follow the principle of professionalism, because she is letting her personal feelings dictate her manners at work. In the end, it would be best to keep on interpreting and let the doctor help the patient.

    #9057
    Carla Quiterio
    Participant

    Impartiality / “SOP-Standards of Practice Recording 1.”
    Homework #5
    Answer:
    The Interpreter should always protect the patient-provider relationship in this case the Interpreter is upset do to what happened to her sister, and the patient responses are causing emotional distress but there is nothing she can do she needs to maintain impartial and be professional the job is to interpret and this type of situations can repeat since the interpreter is working in a HIV clinic, she is a human and has feeling and depending how bad this affected her emotionally she has to make a choice either stop going to the HIV clinics or work on it for the better to overcome her feelings as well keep interpreting for the patients so they can be better inform and have clear understanding as a way to honor her sister.

    #9058
    Hiram Ramos Isaac
    Participant

    In the “Impartiality” scenario, the interpreter is upset at a patient’s comments because they lost their sister to HIV. As a professional, the interpreter should recognize that they are volatile to insensitive comments related to HIV. This would be a skill limitation that prevents the Interpreter from working effectively. Although as a professional, the Interpreter should have been ready for a matter like this to arise, considering they work at an HIV clinic. They should also understand that the patient’s insensitive comments were an opinion and not directed towards their sister. The Interpreter can either excuse themselves and ask for a different interpreter to handle the assignment, or they can maintain their neutrality during the session and continue interpreting.

    #9061
    Gisselle Cintron
    Participant

    The interpreter can do two things. She could continue to interpret making sure that she keeps her personal feelings from showing. Remembering that part of her job as an interpreter is to maintain impartiality, refraining from giving personal advice to the patient and staying professional. The second thing she could do is to stop the session and asked to speak to the provider outside of the room. She can explain to the provider that this situation is too personal for her. Then proceed to get another interpreter to continue the interpretation.

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