Homework 13

[Diana Saillant]

1.. Keep practicing your Listening Exercise for at least 30 minutes daily.

2. Continue to learn your vocabulary with the Memory Exercise and Quizlet (at least 30 minutes daily).

THE INTERPRETER’S TOOLBOX:
3. Go to Resources, SOP Recordings. Listen to the following recordings and answer the questions.

SOP Recordings I: Respect #12.1. and Respect #13.2.

[Silvia Ayala]

#12.1
“How can the interpreter encourage direct provider-to-patient communication in a nonverbal manner?”
The interpreter can start with the pre-session, reminding both the patient and provider to only speak to each other and pretend the interpreter is not even in the room. Next, the interpreter should sit or stand preferably in between the provider and patient to ensure it does not look like the interpreter is not “siding” with either party. However, it might be necessary for the interpreter to stand somewhere else depending on the size of the room, the number of people in the room, and what type of appointment it is (the interpreter might have to stand behind the patient’s head if they are being examined from the waist down). In both cases, the interpreter should avoid making eye contact while interpreting so that the provider and patient look at each other. The interpreter can look down at the floor, their notes, the wall, or any fixed object to avoid making eye contact.

#13.2
“Legal requirements aside, how might a lack of visible signs to inform patients of their rights to an interpreter, and how to request one, be related to the concept of respect to patients?”
Being respectful to patients means promoting their autonomy. If the patient wishes to request an interpreter they should have the resources available to teach them how to do so. If there are no signs regarding such information, the patient might feel less encouraged to ask about interpreters in that building/institution.

[Gisselle Cintron]

12.1
The interpreter can position herself in the room in a way that she is not distracting the patient and provider during the session. If the interpreter explains during the pre-session to the provider and the patient to speak to each other , not to the interpreter, there will be no confusion.

13.2
The lack of signs to inform the patients about their right to have an interpreter present shows lack of respect and consideration for the patient. Out of respect for the patient this information should be provided by the facility , to help the patients understand and comprehend what is happening during their hospital visit.

[Hiram Ramos Isaac]

12.1
– how can the interpreter encourage direct provider to patient communication in a nonverbal manner. in other words what can an interpreter do nonverbally to help prevent the provider and or patient from looking at or speaking to the interpreter
– Well if it’s nonverbal, the interpreter can position themselves in a way that promotes a more balanced discussion. For example next to the patient. This way the patient communicates with the physician and isn’t distracted by the interpreter. Also, not making eye contact with the speaker and advising the physician to make eye contact with the speaker will make a more direct conversation.

13.2
-Is the request appropriate, as the interpreter how would you handles this situation. How does it relate to the concept of respect.
– I feel that the request to let the family be more independent is fair. The social worker is doing this with good intentions for the family, but realistically this is not a matter where the family should have a learning experience. The family needs these permits to go visit a family member who is near death. This relates to respect because there is a family member who is in a critical condition, it’s a personal matter and the social worker feels like it’s a teaching moment. I feel like the social worker is not taking their urgency seriously and that would be somewhat disrespectful.

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